Book & DVD Orders
eBooks
After you purchase an eBook, you will receive an email within 24-48 hours with the material.
After downloading your eBook, you will need to view it using one of many free applications that are available on a variety of technology platforms. Click here to see a list of applications that can be used.
Shipping
We charge a $5 shipping fee for each book, and a $4 shipping fee for each DVD or CD. Shipping charges are $9 for Small Timeline and $13 for Large Timeline. Orders will be processed within 5 days and customers will be notified once their products are shipped. Domestic shipping normally takes 7 to 10 days.
Our products are all available for bulk order at a different pricing rate as well. Please contact us for more information.
NOTE: ALL INTERNATIONAL ORDERS: International Shipping will be determined by weight and destination. You will be informed (by email) of international shipping charges after placing your order. ALL international orders require a phone number.
We process our orders in a timely manner, however due to challenges within the United States Postal Service (USPS) such as nationwide employee shortages, UPS, FedEx and Amazon transferring deliveries to USPS supply chain interruptions, mailings from IKG sometimes have been experiencing delays of varying lengths.
Once packages are shipped you will be emailed a tracking number from Stamps.com. Unfortunately, some tracking numbers provide no updates or show that packages have not left the Post Office, when in fact they have.
We ask for your patience as we deal with these unavoidable delays. This is not a reflection of how we do business and we apologize for any inconvenience that these delays cause you.